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Insurance Process

First Response Restoration is one of the few, and possibly the ONLY, General Contractor/Mitigation/Restoration company who has an experienced, licensed, insurance claim representative on staff. Thus, First Response Restoration, LLC can help you navigate your way through your homeowners insurance claim.

Warranty Info

First Response Restoration is one of the only contractors in the region that offers a complete warranty on both residential and commercial projects. Our guarantee is a testament to our quality and our commitment to excellence.

We offer a complete one-year warranty on all workmanship.

These warranties become effective once the final “punch-list” has been completed, meaning, we won’t move forward without first addressing every concern up front.

Our promise is this – if you’re not happy, we’re not happy. And we won’t rest until each and every project exceeds your expectations and meets our exceptional quality standards.

Frequently Asked Questions

Can First Response Restoration, LLC to the "clean-up" AND the repairs?

Yes. First Response Restoration, LLC is a fully licensed and insured general contractor as well as a Certified IICRC restoration/mitigation company.

Do I have to handle my insurance claim all by myself; I don't really understand my homeowners insurance policy?

No. First Response Restoration, LLC can work with virtually all insurance companies and has numerous years of experience dealing with insurance companies. We are familiar with some of the issues that most often trips up the average homeowner – we can help.

Do you work for the insurance company?

No. First Response Restoration, LLC works for you. We are hired by you and thus work for you. Our relationship with any insurance company is only a work WITH capacity – not a work FOR capacity.

Can I use First Response Restoration, LLC to make changes beyond what my insurance company is allowing in my insurance claim?

Yes. First Response Restoration, LLC is a fully licensed and insured contractor capable of doing home modifications, alterations, upgrades, that may go above and beyond the scope of your insurance claim.

Can First Response Restoration, LLC build me a new room addition or remodel my kitchen - not related to any insurance claim?

Yes. First Response Restoration, LLC is a fully licensed and insured general contractor capable of remodels as well as new builds!

Is there anything First Response Restoration, LLC can't do?

Yes. We’re not very good at flower arrangements or making Quiche. 🙂